Capabilities Statement

Platform Engineering for the Mid-Market

The Kubernetes platforms and production AI infrastructure your applications actually run on. Vendor-neutral. Built around your business, not a playbook.

Why THNKBIG

01

Platform Engineering Depth

The infrastructure layer that app-focused AI-services firms skip. We build and operate the Kubernetes platforms and production systems your applications actually run on — not just the app layer on top of someone else's cluster.

02

Vendor-Neutral

AWS, Azure, GCP, on-prem, Claude, GPT, or open models — we build around your problem, not a product we're paid to sell. Unlike the new wave of Anthropic- and OpenAI-backed mid-market services firms, no vendor's revenue target steers our architecture.

03

Tailored, Not Playbook

Every engagement starts with your business constraints, not a repackaged methodology. We architect around how your team actually operates.

04

Mid-Market Speed

Forward-deployed engineers embedded with your team from day one. Weeks to production, not multi-year transformation programs.

Pedigree

Production Experience, Not a Pitch Deck

Most AI-services firms are a year or two old, staffed by application engineers, and backed by the very cloud or model vendor whose product they're paid to sell. THNKBIG's team has run production Kubernetes since 2015 — years before "cloud native" was a category most enterprises had heard of.

Our founder has worked in infrastructure, Linux systems architecture, and configuration management since 2012, and with containers since the Docker/dotCloud era of 2013 — a full product cycle before Kubernetes existed. At Mirantis, he led U.S. support for telecom carrier customers, operating Kubernetes in carrier-grade production environments. That same team went on to build a global Kubernetes platform powering streaming video and game services for Microsoft and Bethesda Game Studios.

This is founder and team experience, not a claim about company age. THNKBIG relaunched in its current form in 2021 and signed its first client in 2022. What that pedigree means for you: engineers who have already made — and fixed — the expensive mistakes, instead of a team learning production Kubernetes on your infrastructure.

2015
Production Kubernetes since (Mirantis, carrier-grade)
2013
Containers since (Docker / dotCloud era)
MSFT · Bethesda
Global K8s platform for streaming video & games
Telecom
Led U.S. carrier-vertical support at Mirantis
Past Performance

Representative engagements

  • SRE platform engineering and enterprise Kubernetes across EKS, AKS, and Rancher RKE
  • Kafka-on-Kubernetes deployment plus infrastructure assessment for a mid-market records-management company
  • Enterprise-scale platform engineering for a large cloud contact-center provider
  • On-premises AI infrastructure on bare-metal Kubernetes — NVIDIA GPU Operator (MIG/DCGM/CDI) and self-hosted LLM serving, delivered via GitOps
  • Observability rollout that reduced mean-time-to-resolution (MTTR) by 75%
  • Software supply-chain hardening evaluated against 16 OpenSSF standards (SLSA, SBOM, Sigstore/cosign)
  • Kubernetes Zero-Trust hardening and ATO certification support
  • CI/CD GitOps implementation with Prometheus monitoring and a Harbor container registry
  • Istio service mesh in production — canary deployments and mutual TLS
Client Sectors

Where we've delivered

Client names available under NDA on request.

Defense & aerospace prime
Global cruise line
Top-5 cloud contact-center SaaS vendor
Cybersecurity solutions firm
Federal cloud integrator
Cloud-native software firm
Certifications & Accreditations

Credentials

  • City of Austin Certified Vendor
  • CNCF Silver Member
  • Security+
  • SCIF Accreditation
  • DUNS #108901579
Technology

Platforms & tooling

EKS / AKS / OpenShift Rafay Terraform / Ansible Vault / Consul Tigera Calico Dynatrace

Ready to make AI operational?

Whether you're planning GPU infrastructure, stabilizing Kubernetes, or moving AI workloads into production — we'll assess where you are and what it takes to get there.

US-based team · All US citizens · Continental United States only